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Shipping Policy

Thank you for choosing Fatt Monkey Clothing Australia. We strive to provide you with the best possible service and ensure that your items are shipped to you in a timely manner. Please find below our shipping policy:

  1. Processing Time: Once a purchase is made, please allow up to 4 business days for order processing. During this time, we will prepare your items for shipment, including quality checking, packaging, and labeling.
  2. Shipping Time: After the processing period, your order will be shipped to you. The shipping time will vary depending on the availability of stock and your location. Please allow 5 to 20 business days for your order to arrive. Please note that international orders may experience longer shipping times due to customs clearance procedures.
  3. Stock Availability: In some cases, certain items may be temporarily out of stock. If this is the case, we will notify you promptly and provide an estimated shipping time. You will have the option to wait for the item to be restocked or request a refund for the out-of-stock item.
  4. Returns: If you need to return an item, please contact our customer support team within 14 days of receiving your order to initiate the return process. Please note that return shipping costs will be the responsibility of the customer unless otherwise specified or arranged.
  5. Shipping Methods: We utilize reliable shipping carriers to ensure that your order reaches you safely. The specific shipping method and carrier will depend on your location and the size/weight of your order.
  6. Tracking Information: Once your order is shipped, we will provide you with a tracking number, if available, so you can monitor the progress of your shipment.
  7. Shipping Restrictions: Please note that due to international shipping regulations and restrictions, there may be limitations on certain products or destinations. If we are unable to ship your order to your location, we will notify you promptly and provide a refund for the affected items.

We hope this shipping policy clarifies our procedures and provides you with a clear understanding of how your orders will be processed and delivered. If you have any further questions or concerns, please don't hesitate to contact our customer support team at fattmonkeywear@outlook.com

Thank you for choosing Fatt Monkey Clothing Australia. We appreciate your business! - The Fatt Monkey Clothing Australia Team